In the unlikely event that a product does not meet your expectations, you may return it for a refund within 14 days from the date of purchase. However, we would love to understand why you are unhappy with our products and assist you further. Please contact us on email@example.com. Regrettably, the original shipping fee is not refundable. When ordering, please choose your product shades carefully, as we do not offer refunds for incorrect colour choice. If you have any questions regarding shades, ingredients, or application, please contact us before placing your order.
To begin the return process, please email: firstname.lastname@example.org.
Please note that only products purchased online from THIS SITE will be accepted for return. We regret that we cannot accept exchanges.